About Us

We built this store for one simple reason: people deserve honesty, authenticity, and real care in a category that too often feels cold and corporate.

I'm David Graham, president of Nicobolt.com. I bring my background in operations & ecommerce and years in the tobacco, alternative-nicotine, and regulated-product space. Our teams has worked across technology, compliance, product sourcing, ecommerce operations, and customer support. We’ve seen how this industry actually works—the good, the bad, and everything in between.

And honestly? We knew we could do better.

A Different Kind of Experience

There are a few massive ecommerce sites out there. They’ve got endless product lists, flashy discounts, and clever marketing. But behind those storefronts are large foreign corporations running everything purely for profit. They don’t know your name. They don’t read your emails. They don’t actually care if you get the right product at the right price.

That’s not us.

We still answer customer service emails ourselves.
We still check inventory personally.
We still send deals out because they’re genuinely good—not because an algorithm told us to.

This is a small business, built intentionally to stay close to the people we serve.

Authenticity You Don’t Have to Question

Counterfeit nicotine products are a real problem, and we take that seriously. Everything we sell is purchased directly from the brand or from the exclusive authorized U.S. importer for that brand. We don’t touch grey-market suppliers. We don’t gamble on questionable distributors. We don’t compromise.

Every product we carry is PMTA-compliant and guaranteed authentic.

You’ll notice some big names—like ZYN—aren’t here. That’s on purpose. If we can’t buy it from a verified source, we won’t sell it. We’d rather lose a sale than lose your trust.

Built for People, Not Corporations

At the end of the day, this store is about connection. It’s about giving people a reliable place to shop without wondering where their products come from or whether someone will actually respond when they need help.

We’re here for the long haul. We’re here to take care of customers. And we’re here to run this business the way it should be run—honestly, transparently, and with real human attention.

Thanks for being here.
And thank you for trusting us.

— David