Return Policy

The return period for is 14 days.

If your return falls under our jurisdiction, will promptly refund the amount paid for the product and/or service, with a maximum processing time of 30
days from the date of product return or your notification of the intention to return a service. The return delivery costs are your responsibility, while covers the expenses for sending replacement products and/or services.

When communicating your request to us, it is essential to clearly express your decision to return the purchase. The return period begins from the day you received
the full product or a substantial part of it. For customized products or those with significant personalization, the return period starts from the day
informs you about the product.

Our return policy does not apply if:

  • The service you purchased started with your consent during the return period.
  • The price of the service is subject to fluctuations in the financial market (e.g., stock options).
  • The physical nature of the service makes it non-returnable.
  • The seal of authentication on the product has been broken or opened.

Certain goods are exempt from return, including perishable items like nicotine pouches. We also do not accept returns for intimate or sanitary goods, hazardous
materials, or flammable liquids or gases.

Guidelines for returning a product/service:

Maintain the product/service in the same condition as when delivered.

Do not use the product/service, but you have the right to inspect its condition upon delivery. If any damage occurs during the inspection, the product is ineligible for the return policy.